10CORSOCOMO.COM ships to Italy using DHL Express. All orders require signature upon delivery. DHL delivers from Monday to Friday from 9.00am to 5.30pm. Once the order has been dispatched, it is no longer possible to change the destination address.
|FREE FOR ORDERS ABOVE €200|
ORDER PROCESSING AND DELIVERY TIME
Items will be dispatched in 1-2 business days (Monday-Friday) from the date the order is placed. Once the order is dispatched, delivery times are as follows:
- Italy: 1-3 working days
- Rest of the world: 2-3 working days
10CORSOCOMO.COM is not responsible for delays in shipment caused by weather conditions or any other circumstances beyond the control of 10CORSOCOMO.COM.
When the order is shipped, clients receive an email with the tracking number and a link to track the order online.
All parcels shipped by 10CORSOCOMO.COM are insured until the delivery to the final customer. Once the shipment reaches the destination, the insurance is no longer valid.
Upon delivery by the courier, the customer is required to check:
- that the number of boxes corresponds to the one indicated on the delivery note;
- that the packaging is intact, not damaged or modified, including the sealing materials. If for any reason the box looks damaged, the client can either sign the delivery document with reservations or refuse the package. Once the delivery document is signed, the customer can’t open any claim.
If the package is not successfully delivered due to a lack of cooperation with the client (wrong phone number, wrong address, absent at address,…), it may be sent back to our warehouse. The shipping cost will be deducted from any eventual reimbursement to the client.
If clients require or authorize to leave the parcel unattended at the door, 10CORSOCOMO.COM declines all responsibility.
VAT AND DUTIES
VAT is included in the published prices for Italy.